HCP Engagement Solutions

Revolutionizing HCP Engagement Solutions with Meplis Technology

Welcome to Meplis HCP Engagement Solutions, where our innovation meets your needs to transform healthcare professional (HCP) engagement. With over a decade of experience, Meplis is at the forefront of enhancing HCP relationships and driving impactful changes in healthcare communication. Our cutting-edge platform integrates AI-driven personalization, real-time communication channels, and collaborative tools, empowering healthcare organizations to deliver exceptional HCP experiences and outcomes.

The Meplis HCP Engagement System is an out-of-the-box B2B SaaS designed to help healthcare organizations enhance HCP satisfaction, improve clinical trial recruitment, and strengthen professional relationships. Our platform offers AI-driven personalized education, remote monitoring, and real-time communication channels, along with integrated social networks for support and collaboration.

Our HCP Engagement Platform empowers healthcare professionals to stay informed and engaged in their practices. In addition to significant benefits for HCPs and healthcare providers, our solution also boosts marketing efficiency and brand loyalty for healthcare organizations.

Contents:

What are HCP engagement Solutions?
Why Use Meplis HCP Engagement Solutions?
Key Features of Meplis HCP Engagement Solutions
Key Elements of an Effective HCP Engagement Strategy
Meplis B2B SaaS License Business Model
Meplis HCP Engagement Solutions – Our Services

What are HCP Engagement Solutions?

“HCP engagement solutions” refers to comprehensive digital platforms and strategies designed to actively involve healthcare professionals in their professional journey. These solutions integrate tools like AI-driven personalized education, remote monitoring, real-time communication, and support communities to enhance HCP satisfaction, clinical trial participation, and overall outcomes while improving healthcare provider efficiency and brand loyalty.

Why Use Meplis HCP Engagement Solutions?

At Meplis, we stand out from the competition with our cutting-edge technology and customer-centric approach. Here’s why Meplis is the top choice for healthcare organizations:

AI-Driven Personalization: Unlike other platforms, Meplis leverages advanced AI algorithms to personalize HCP experiences. From tailored education pathways to targeted communication, our platform ensures each HCP receives the information and support they need, enhancing engagement and outcomes.
Seamless Communication Channels: Our platform integrates real-time communication channels seamlessly, allowing for instant interaction between HCPs, caregivers, and healthcare providers. Whether it’s private messaging, teleconsultations, or notifications, Meplis ensures efficient and effective communication at every touchpoint.
Robust Customization Options: We understand that every healthcare organization is unique. That’s why Meplis offers extensive customization options, allowing you to tailor the platform to your specific needs and workflows. From pathway builders to flexible tagging systems, Meplis empowers you to create a personalized and scalable HCP engagement solution.
Integrated Support Communities: Meplis integrates social networks and support communities within the platform, fostering collaboration and peer support among HCPs, which is crucial for professional development and engagement.
Data-Driven Insights: Our platform provides detailed analytics and insights into HCP interactions and engagement, helping organizations optimize their strategies and improve outcomes.

With Meplis, you get more than just an HCP engagement software platform – you get a partner committed to driving positive HCP outcomes and transforming healthcare delivery. Join us and experience the Meplis difference today.

Key Features of Meplis HCP Engagement Solutions

In the section below, we give an overview of the standard key features that come with the Meplis HCP engagement software. Enable or disable any feature with ease in the administration interface. Add any other feature from our Meplis product feature listing.

Meplis also supports customization, adding custom features or integrations with third-party solutions or APIs to complete your solution.

Going with a SaaS solution provider like Meplis will significantly reduce your risks, time to market, and custom development-related costs. Our user-friendly engagement management interface gives real-time insights into your project.

Blended Content Management System

Our HCP engagement solution comes with a powerful content management system that supports text, files, images, videos, scheduled physical, Livestream, or hybrid events, data, libraries, pathways, and more.

Advanced Tagging System for Personalized Content

Our tagging system allows you to tag your content. This facilitates the organization of your HCP engagement solution user navigation and supports AI-driven personalization.

Integrated Data Capture & HCP Surveys

Making your HCP engagement solution into a two-way communication system will translate into more activity. Whether for surveys, offering Clinical Decision Support Systems (CDSS), or developing a strategic Real World Evidence (RWE) asset.

Multi-Language Interactive Livestream

Powerful embedded multi-language and interactive Livestream is one of our strongest and most requested features.

Embedded Social Networks for HCPs

Meplis SaaS for HCP engagement solutions has embedded social networks. Whether you set these up between participants or between a customer medical team and a support/sales team, the ability to interact will engage your audience.

Real-Time Community Private Messaging

Make real-time Private messaging available among participants or just between individual participants and some preorganized personalized contacts. Liberate contacts based on region, language, specialty, etc.

Flexible Access Management Options

We support a variety of Access mechanisms to best support your physician engagement solution. Web portals and mobile applications can be open to the public, invite-only, or may work with a sign-up form and approval system.

Quick Role Configurations for HCP Engagement

To have the best possible fit with your project, our technology includes a role-based system that allows you to define roles, responsibilities, access to features and content, etc.

Drag and Drop Course Builder for HCP Training

If your Digital HCP engagement solution requires the creation of structured content into courses with exams and tests, we even support supervised exams. You can offer highly engaging environments where participants receive individual reviews from expert KOLs.

Library and Filesharing for HCP Collaboration

Meplis strongly believes in the sourcing of content from participants. We, therefore, support functionality to allow uploads of files into library folders; aligned with the role-based setup. Filesharing further stimulates HCP collaboration and interactions.

Meeting & Call Scheduling for HCPs

The Meplis HCP engagement solutions support call scheduling between participants. Used this feature between healthcare professionals and KOLs, among HCPs, or between HCPs and corporate representatives, such as sales or support professionals.

Mobile Push Notifications for HCP Engagement

Get noticed by HCPs and drive engagement to your environments by using push notifications instead of just email. Our Meplis solutions support default push notifications and custom push notifications, where you define your own message to your audience.

AI Personalization in HCP Engagement Solutions

Use AI to completely personalize the user interface for every participating HCP. Different expectations, experience levels, individual format preferences, locations, languages, behaviors, and more can be taken into account to optimize user experiences and support your omnichannel strategy.

Support Systems and Tools for HCPs

Embedded intelligent systems can be added to support physicians with practice management, diagnostic decision-making, treatment suggestions, patient remote monitoring, self-assessment tools, etc. This feature allows for truly innovative forms of rich digital HCP engagement.

Although this is not an exhaustive list of features of the Meplis HCP engagement solutions, it gives a good idea of the extent to which our platform has evolved. Our experience working with global Pharma companies, Medtech, and other life science companies has helped us prioritize those features. Research shows that these are either essential or have been flagged by healthcare professionals or the industry as their favorite formats of engagements.

Key Elements of an Effective HCP Engagement Strategy

Many organizations are upgrading their omnichannel digital engagement strategies as AI-empowered technologies are now part of our business realities. Traditional static content portals with video libraries simply don’t trigger the HCPs as they did before. Healthcare professionals have very little time to spend browsing and want the information they look for in their preferred format, through their preferred channels at the right time. Personalization is key to achieving reduced search costs as part of your omnichannel HCP engagement strategy.

Audience Targeting and Differentiation

Define your target personas—physicians, nurses, care coordinators—to tailor your HCP engagement strategy effectively. Understanding the specific needs and behaviors of each group will help in creating relevant and engaging content that resonates.

Differentiation and Drivers for HCP Engagement

Identify your unique engagement drivers, such as exclusive content, accredited programs, or KOL access, to stand out. Highlight what makes your HCP engagement solution unique and why healthcare professionals should choose your platform over others.

Compliance Review System for HCP Solutions

Involve compliance teams early to ensure alignment and avoid delays in HCP engagement strategy implementation. This proactive approach helps in adhering to regulations and avoiding any legal or compliance issues down the line.

Privacy Team On-boarding for HCP Solutions

Ensure GDPR and HIPAA compliance by integrating privacy policies from the project’s inception. Early involvement of the privacy team ensures that all data handling processes meet legal requirements and build trust with users.

Dynamic Content Machine for HCP Engagement

Maintain regular content updates to meet HCP expectations, leveraging your organization’s approved resources. Consistently providing fresh and relevant content keeps healthcare professionals engaged and coming back for more.

Interactivity in HCP Engagement Solutions

Determine the desired interactivity level, ensuring compliance with regulations while facilitating private messaging and scheduling. Interactive features such as messaging, forums, and video calls enhance engagement and provide value to users.

Web but Mobile First for HCP Engagement

Offer both web and mobile apps, prioritizing mobile to capture more user engagement through push notifications. A mobile-first approach ensures that your content is accessible and engaging on the devices that healthcare professionals use most.

Regionalization and Languages in HCP Engagement

Plan regional and language-specific content, phasing in regionalization based on audience needs. Tailoring content to different regions and languages increases accessibility and relevance for a diverse user base.

ROI and KPIs for HCP Engagement Strategies

Set clear ROI goals and KPIs to measure the success of your HCP engagement strategy. Regularly tracking these metrics ensures that your engagement efforts are on track and delivering the desired results.

Marketing Campaigns for HCP Engagement Solutions

Develop a comprehensive marketing plan, utilizing SEO, social media, and CRM mailings to attract and engage HCPs. Effective marketing strategies ensure that your engagement platform reaches the right audience and drives user participation.

Meplis B2B SaaS License Business Model

At Meplis, we believe in transparency and simplicity when it comes to pricing. Our dynamic pricing approach is designed to offer you cost predictability, scalability, and value-driven pricing, ensuring you get the most out of our platform while optimizing your investment. Here’s how our pricing model works:

Monthly Active Users (MAUs) Quota: Our billing structure is based on MAUs, which are users actively engaging with your HCP engagement solution each month. You start with a flexible MAU quota, such as 500 MAUs, and scale as per your needs.
Dynamic Pricing: As your active user base grows, our pricing adapts with a sliding scale. This means the more active users you have, the lower the cost per MAU becomes, rewarding growth and engagement.
Cost Predictability: With our annual planning and budgeting model, you can forecast and budget your HCP engagement solution effectively, ensuring cost predictability and strategic alignment.
Scalability: Whether you’re a small clinic or a large healthcare organization, our pricing scales with your requirements. Start small and expand seamlessly as your user base and engagement grow.
Value-Driven Pricing: We prioritize delivering value to our clients. Our pricing model is designed to align with your success, focusing on delivering tangible outcomes and ROI for your organization.

By choosing Meplis, you not only get a cutting-edge HCP engagement platform but also a pricing model that maximizes value, scalability, and cost-effectiveness for your healthcare initiatives.

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Meplis HCP Engagement Solutions - Our Services

At Meplis, we understand that implementing a robust HCP engagement solution requires more than just software—it requires comprehensive support, strategic planning, and ongoing collaboration. Our professional services are designed to guide you through every stage of your digital healthcare journey, ensuring seamless deployment and optimal performance. Here’s how we can assist you:

Project Definition & Ideation: Collaborate with our experts to define project objectives, ideate innovative solutions, and create a roadmap for successful implementation.
Configuration & Setup: Let us handle the configuration and setup of your Meplis platform, ensuring it aligns perfectly with your organization’s workflows and requirements.
Deployment & Project Management: From deployment to ongoing project management, we oversee every aspect of implementation to ensure a smooth and efficient process.
Custom Development & Integrations: Need custom features or integrations? Our development team can tailor the Meplis platform to meet your unique needs, integrating seamlessly with existing systems.
Subcontracting & Agency Collaborations: We collaborate with subcontractors and agencies as needed, leveraging their expertise to enhance the functionality and reach of your HCP engagement solution.

Our deployment packages may include full-time deployment managers or teams for seamless content implementation, support system setup, community engagement, and more.

Additionally, we offer regular meetings with your content creation agency to align strategies and objectives, periodic KPIs/ROI review meetings with your management team for performance assessment, quarterly management planning meetings for strategic refinement, and custom analytics and reports tailored to your organization’s needs.

This is just a glimpse of what our deployment packages can offer. We understand that every organization is unique, so we encourage you to negotiate a custom deployment pack that perfectly fits your HCP Engagement project requirements.

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Frequently Asked Questions

What is we only want a couple of features for our HCP engagement solution?

A: You can enable/disable features from the admin interface or have Meplis do that for you at the initial setup. Our business model is based on monthly active users (MAUs) and price is not affected by the amount of features you use.

I would like to add one or several specific extra features, can Meplis do this?

A: Yes, we can either add the features through a third-party integration or by custom development. Please reach out to us to discuss.

How long does it take to launch a solution with Meplis?

A: After contracts are in place, a project launch can be extremely quick depending on your content, and support systems implementation needs. Technically we can launch within a day and mobile apps within 3 days.