Patient Engagement Solutions Platform

AI-Powered Patient Engagement Solutions

Manage every aspect of patient engagement with our intelligent solutions. Streamline communication, personalize care, and enhance adherence to drive better health outcomes.

Meplis Patient Engagement System: Transforming Healthcare Experiences

The Meplis Patient Engagement System is a B2B Software as a Service (SaaS) designed to help healthcare organizations enhance patient satisfaction, improve treatment and medication adherence, and elevate the overall patient experience. Our Digital Patient Engagement Platform delivers AI-driven personalized patient education, remote monitoring, guided patient journeys, real-time communication channels, and support communities—seamlessly integrated with embedded social networks for deeper engagement.

Empowering Patients Through Shared Decision-Making

Our Patient Engagement Platform enables patients to take an active role in their care by ensuring they are well-informed. Beyond the direct benefits for patients and healthcare providers, our solution also enhances marketing efficiency and strengthens brand loyalty for healthcare organizations.

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Why Choose Meplis for Effective Patient Engagement and Better Outcomes?

At Meplis, we go beyond traditional solutions with cutting-edge technology and a customer-centric approach. Unlike other platforms, we prioritize real impact—empowering healthcare organizations to enhance patient engagement and improve outcomes.

With Meplis, you’re not just adopting software—you’re gaining a dedicated partner in transforming healthcare. Join us and experience the Meplis difference today!

AI-Powered Personalization for Better Care

Meplis uses advanced AI to tailor education and communication, ensuring patients get the right support for better engagement and outcomes.

Seamless Real-Time Communication

Meplis enables instant interaction through messaging, teleconsultations, and notifications—ensuring efficient patient-caregiver communication.

Tailored to Your Unique Needs

Meplis offers deep customization—adapt pathways, tagging, and workflows to build a scalable patient engagement solution that fits your organization.

Key Benefits of Meplis Patient Engagement Solutions

Meplis empowers healthcare organizations to enhance patient satisfaction, improve adherence, and streamline communication—all while reducing complexity. With full flexibility, you can personalize engagement strategies to fit your needs, ensuring each patient gets the right support at the right time.

Effortlessly adapt as you grow. Whether expanding features, integrating with third-party solutions, or customizing workflows, Meplis evolves with you. Plus, our SaaS model minimizes risks, speeds up implementation, and eliminates costly development efforts, so you can focus on delivering exceptional patient care.

Manage Patient Populations Across Multiple Channels for Optimal Care

Our digital patient engagement platform helps administrators and clinicians track conversion rates, adoption, activity, and churn while monitoring individual patient progress through tailored journeys and pathways. Easily onboard patients via email, QR codes, signup links, access codes, rule-based automation, or EHR integration, ensuring seamless engagement.

Simplify Healthcare Operations with Multi-tenant SaaS Workspaces

Easily launch patient engagement tools from industry to patient, provider to patient, or a hybrid approach through providers. Segment populations into dedicated environments where medical teams see only their patients. This setup enables hospitals to manage separate tenants for each department while allowing industry solutions to scale across multiple clinics and healthcare providers.

Boost Engagement with Collaborative and Personalized Patient Content

Effectively manage text, files, images, videos, events, data, and pathways with our powerful content management system. Furthermore, collaborate in real time and seamlessly structure content into educational pathways, ensuring a more engaging patient experience.

Enhance Content Navigation and Personalization with a Flexible Tagging System

Our flexible tagging system organizes content for easy navigation and AI-driven personalization. Since every patient is unique, the platform tailors content, tools, communication channels, and contacts to match individual journeys and needs.

Build Patient Communities with Embedded Social Networks

Easily set up patient support groups or multidisciplinary team networks to enhance collaboration. Furthermore, automate and manage access with rules or AI-driven controls, ensuring a seamless and engaging experience—just like mainstream social networks.

Improve Care Coordination with Real-Time Patient Communication

Integrate private messaging to enable real-time collaboration among care teams. Additionally, configure platforms for web or mobile apps, send push notifications for timely updates, and streamline care coordination for improved patient outcomes.

Easily Build Personalized Patient Pathways for Improved Outcomes

Design tailored patient pathways starting with baseline assessments and personalized adjustments. Moreover, automate feature activation, including contacts, content, communication channels, tools, and remote monitoring, to enhance patient support and engagement.

Create Tailored Patient Monitoring with Our Intuitive Questionnaire Builder

Create remote patient monitoring questionnaires and decision trees with our intuitive drag-and-drop builder. Additionally, support various question types and automate contact activation, social networks, and content based on algorithm outcomes for a seamless patient experience.

How Meplis Enhances Patient Satisfaction and Treatment Adherence

The benefits of Patient Engagement systems encompass a transformative approach to the health system. By leveraging AI-driven personalized education, remote monitoring, and real-time communication, these solutions empower patients to actively participate in their care. This leads to improved treatment adherence, enhanced patient satisfaction, and ultimately, better healthcare outcomes. Additionally, healthcare providers benefit from increased efficiency, streamlined communication, and strengthened brand loyalty, creating a more holistic and patient-centric healthcare experience.

Unlike traditional patient engagement solution providers, Meplis offers a comprehensive suite of AI-driven tools tailored to individual patient needs. Our platform not only facilitates personalized education and remote monitoring but also integrates real-time communication channels seamlessly. This results in a highly engaged patient population, leading to improved treatment adherence, higher patient satisfaction to improve the patient experience, and better healthcare outcomes. Furthermore, Meplis stands out with its flexible tagging system and embedded social networks, allowing for deeper customization and patient interaction compared to competitors.

Key Factors for Achieving Successful Patient Engagement

Know your Target Population

Understand the characteristics and needs of your target population, including frequency of condition, age demographics, digital knowledge, and competence.

Thoroughly analyze different dimensions of your target audience before defining your engagement solution.

Individual Engagement Dimensions

Every patient is different. Demographics, socio-economic status, health literacy, and cultural background all play a role in shaping patient behavior and engagement.

In addition, make sure your patient engagement solution adapts to each patient's unique needs for a more tailored experience.

"Full" Minimum Viable Product (MVP)

Patient engagement solutions require a comprehensive set of tools and assets, including communication, education, personalization, support, and feedback mechanisms.

Start with a minimal form of all key elements in your MVP to ensure higher engagement and ROI.

Compliance and Policies

Prioritize security, compliance, and privacy requirements from the start of your patient engagement platform development.

Additionally, work with compliance and security experts to meet GDPR regulations and implement privacy rights mechanisms effectively.

Patient Centricity

Place the patient at the center of their healthcare journey to boost engagement and outcomes. Ensure feedback mechanisms are in place so providers can act on patient data, improving engagement and data capture.

Stakeholder Value

Identify and onboard different stakeholders, including research organizations, providers, patients, family members, and medical societies.

Tailor your engagement efforts to generate value for each stakeholder group, increasing support and project success.

Simplify Access and Control with Flexible Management Options

Support a variety of access mechanisms including open/public portals, invite-only systems, or controlled access via signup forms and approvals. Automate invitations through rule-based systems and integrations with EHR systems or patient management systems.

Streamline Team Collaboration with Quick Role Configurations

Our role-based system allows administrators to define roles and user presets. As a result, they can manage access to library resources, pathways, data, insights, invitations, and exports with ease.

Deliver Personalized Learning Experiences with Structured Educational Content

Create structured educational pathways with quizzes and tests. Additionally, automate content release based on participant actions or evaluations, ensuring a more personalized educational experience.

Share and Access Critical Health Information with Library and Filesharing

Upload files into library folders aligned with role-based access. Then, configure individual folders for patients and automate document access to streamline health information sharing.

Offer Secure Teleconsultations and Easy Call Scheduling for Patients

Support teleconsultations and telemedicine services to activate features for specific patients or continuous availability. In addition, ensure end-to-end encrypted calls for secure and private communication.

Keep Patients Engaged with Automated Mobile Push Notifications

Automatically send push notifications for new requirements, actions, appointment reminders, or messages. As a result, this ensures timely communication and enhances digital patient engagement.

Leverage AI for Hyper-Personalized Patient Experiences and Interventions

Utilize AI to personalize patient interfaces based on various factors including medical conditions, preferences, languages, and behaviors. Activate predictive analytics for identifying fragile patients and interventions.

Enhance Patient Care with Advanced Support Systems and Monitoring Tools

Offer self-assessment systems, remote monitoring tools, and scheduling features to improve efficiency and simplify consultations, ultimately enhancing the overall patient experience.

Seamlessly Integrate with EHR Systems Using Interoperable Standards

Integrate seamlessly with electronic healthcare record systems and third-party applications using interoperable standards like HL7 FHIR. We also provide custom APIs and services for collaboration.

Improve Patient Outcomes with AI-Driven Smart Alarms and Predictive Analytics

Leverage AI to detect deviations from patient pathways, and as a result, automatically send notifications to care teams for timely actions, ensuring proactive patient management.

10+ Years of Expertise in Digital Engagement for Healthcare Providers

While the features listed above provide a glimpse into what our Meplis Digital Patient Engagement Platform offers, they are just the beginning. Our platform’s capabilities have been honed through extensive experience working with global Pharma, Medtech, and large Provider organizations. We have successfully delivered engagement technologies for patients, patient collaboration systems, patient portals, and remote monitoring solutions across various therapeutic areas such as oncology, cardiovascular, urology, orthopedics, and more. This track record of success underscores our ability to tailor solutions to diverse healthcare needs, making us a trusted partner in achieving your patient engagement goals.

With over 10 years of experience, Meplis has successfully driven digital engagement for hospital/provider groups, societies, and industry. Throughout these initiatives, the focus has consistently been on improving patient outcomes, treatment adherence, care coordination, chronic disease management, and patient satisfaction.

Flexible SaaS Pricing for Scalable Patient Engagement Solutions

At Meplis, we believe in transparency and simplicity when it comes to pricing. Our dynamic pricing approach is designed to offer you cost predictability, scalability, and value-driven pricing, ensuring you get the most out of our platform while optimizing your investment. Here’s how our pricing model works:

Monthly Active Users (MAUs) Quota: Our billing structure is based on MAUs, which are users actively engaging with your patient engagement solution each month. You start with a flexible MAU quota, such as 500 MAUs, and scale as per your needs.
Dynamic Pricing: As your active user base grows, our pricing adapts through a sliding scale. Consequently, the more active users you have, the lower the cost per MAU, therefore rewarding growth and engagement.
Cost Predictability: With our annual planning and budgeting model, you can easily forecast and budget for your patient support platform. As a result, this ensures cost predictability and strategic alignment with your goals.
Scalability: Whether you’re a small clinic or a large healthcare organization, our pricing scales to meet your needs. In addition, you can start small and expand seamlessly as your user base and engagement grow.
Value-Driven Pricing: We prioritize delivering value to our clients. Therefore, our pricing model is designed to align with your success, focusing on tangible outcomes and ROI for your organization.

By choosing Meplis, you not only get a cutting-edge patient engagement platform but also a pricing model that maximizes value, scalability, and cost-effectiveness for your healthcare initiatives.

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Comprehensive Services to Ensure Seamless Patient Engagement Implementation

At Meplis, we understand that implementing a robust patient engagement solution requires more than just software—it requires comprehensive support, strategic planning, and ongoing collaboration. Our professional services are designed to support you at every stage of your digital healthcare journey. As a result, we ensure seamless deployment and optimal performance, maximizing your success.

Here’s how we can assist you:

Project Definition & Ideation:

Collaborate with our experts to define project objectives, ideate innovative solutions, and create a roadmap for successful implementation.

Configuration & Setup:

Let us handle the configuration and setup of your Meplis platform, ensuring it aligns perfectly with your organization’s workflows and requirements.

Deployment & Project Management:

From deployment to ongoing project management, we oversee every aspect of implementation to ensure a smooth and efficient process.

Custom Development & Integrations:

Need custom features or integrations? Our development team can tailor the Meplis platform to meet your unique needs, integrating seamlessly with existing systems.

Subcontracting & Agency Collaborations:

We collaborate with subcontractors and agencies as needed, leveraging their expertise to enhance the functionality and reach of your patient engagement solution.

Tailored Deployment Packages for Seamless Implementation

Our deployment packages may include full-time deployment managers or dedicated teams to ensure seamless content implementation, support system setup, community engagement, and more. In addition, we offer a dedicated end-user Helpdesk, managed by Clinical Nurses, to provide responsive user support.

Moreover, we facilitate regular meetings with your content creation agency to align strategies and objectives, while conducting periodic KPI/ROI review meetings with your management team for performance assessment. Furthermore, we hold quarterly management planning meetings to refine strategies and provide custom analytics and reports tailored to your organization’s needs.

This is just a glimpse of what our deployment packages can offer. Since every organization is unique, we encourage you to collaborate with us to negotiate a custom deployment pack that aligns perfectly with your Digital Patient Engagement system requirements.

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What Are Patient Engagement Solutions and How Do They Improve Care?

We adopt the following definition for Patient Engagement:

“Patient engagement is defined as the desire and capability to actively choose to participate in care in a way uniquely appropriate to the individual, in cooperation with a healthcare provider or institution, for the purposes of maximizing outcomes or improving experiences of care.” ¹

“Patient engagement solutions” refers to digital platforms and strategies designed to actively involve patients in their healthcare journey. These solutions integrate tools like AI-driven personalized education, remote monitoring, real-time communication, and support communities. They aim to enhance patient satisfaction, treatment adherence, and overall outcomes while improving healthcare provider efficiency and brand loyalty.

References:

¹ Higgins T, Larson E, Schnall R. Unraveling the meaning of patient engagement: A concept analysis. Patient Educ Couns. 2017 Jan;100(1):30-36. doi: 10.1016/j.pec.2016.09.002. Epub 2016 Sep 3. PMID: 27665500.

Frequently Asked Questions

What is we only want a couple of features for our Patient engagement solution?

A: You can enable/disable features from the admin interface or have Meplis do that for you at the initial setup. Our business model is based on monthly active users (MAUs). Price is not affected by the amount of features you use.

I would like to add one or several specific extra features, can Meplis do this?

A: Yes, we can either add the features through a third-party integration or by custom development. Please reach out to us to discuss.

How long does it take to launch a solution with Meplis Patient Engagement Platform?

A: After contracts are in place, a project launch can be extremely quick depending on your content, and support systems implementation needs. Technically we can launch within a day and mobile apps within 3 days.