Omnichannel Patient Engagement Solutions for Improved Healthcare Outcomes

We integrate the latest advancements in AI-driven personalization, real-time communication channels, and collaborative tools, empowering healthcare organizations to deliver unparalleled patient experiences and outcomes.

The Meplis Patient Engagement System is a B2B Software as a Servce (SaaS) designed to help healthcare organizations enhance patient satisfaction, improve treatment and medication adherence, and elevate the overall patient experience. Our Digital Patient Engagement Platform offers AI-driven personalized patient education, remote monitoring, patient journeys, real-time communication channels, and support communities integrated with embedded social networks.

Our Patient Engagement Platform empowers patients to participate in shared decision-making by ensuring they are well-informed. In addition to the significant benefits for patients and healthcare providers, our solution also boosts marketing efficiency and brand loyalty for healthcare organizations.

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Core Features That Empower Better Patient Engagement and Health Outcomes

In the section below, we give an overview of the standard key features that come with the Meplis Patient Engagement solution. Furthermore, you can enable or disable any feature with ease in the administration interface. Add any other feature from our Meplis product feature listing to better fit your organization’s objectives. 

Besides, Meplis also supports customization, adding custom features or integrations with your or third-party solutions and APIs to complete your patient engagement system.

Going with a SaaS solution provider like Meplis will significantly reduce your risks, time to market, and custom development-related costs.

Manage Patient Populations Across Multiple Channels for Optimal Care

Our digital patient engagement platform includes a population management interface that enables administrators and clinical staff to gain insights into conversion rates, adoption, activity, churn, and more. It allows clinical staff to monitor individual patient progress through their journeys or pathways. You can invite patients through various methods such as email, QR codes, signup links, access codes, rule-based systems, and integration with electronic health record systems.

Simplify Healthcare Operations with Multi-tenant SaaS Workspaces

Launch patient engagement tools directly from industry to patient, healthcare provider to patient, or from industry through providers to patients. Separate populations into logically separated environments where medical teams only see their patients. This feature supports hospitals to have a tenant for every department and allows industry solutions to be implemented across a wide range of clinics or healthcare providers.

Boost Engagement with Collaborative and Personalized Patient Content

Our platform features a robust content management system supporting text, files, images, video, events, data, libraries, pathways, and more. Collaborate on content management simultaneously and organize content in educational pathways to enhance patient engagement.

Enhance Content Navigation and Personalization with a Flexible Tagging System

Our digital patient engagement platform includes a flexible tagging system that allows you to tag your content for organized user navigation and AI-driven personalization. With every patient being unique, our system supports individualized approaches in terms of content, tools, communication channels, and contacts, tailored to each patient's specific journey and needs.

Build Patient Communities with Embedded Social Networks

Set up embedded social networks for patient support groups or multidisciplinary team interactions. Automate and control access using rules or AI mechanisms, similar to mainstream social networks, to engage your audience effectively.

Improve Care Coordination with Real-Time Patient Communication

Integrate patient communication platforms for private messaging, allowing care coordination teams to communicate seamlessly. Configure platforms for web or mobile apps, send push notifications for timely updates, and optimize care coordination.

Easily Build Personalized Patient Pathways for Improved Outcomes

Design and implement patient pathways or journeys starting with baseline assessments and personalization according to individual patient needs. Automate the activation of relevant features such as contacts, content, patient communication channels, tools, and remote monitoring questionnaires.

Create Tailored Patient Monitoring with Our Intuitive Questionnaire Builder

Create remote patient monitoring questionnaires and complex decision trees using our intuitive questionnaire / algorithm builder. The drag-and-drop interface supports various question types (checkbox, text, numbers, dates, multimedia, etc.) and can unlock and activate contacts, social networks, content, and more based on algorithm outcomes.

Why Choose Meplis for Effective Patient Engagement and Better Outcomes?

At Meplis, we stand out from the competition with our cutting-edge technology and customer-centric approach. Here’s why Meplis is the top choice for healthcare organizations:

  1. AI-Driven Personalization: Unlike other platforms, Meplis leverages advanced AI algorithms to personalize patient experiences. From tailored education pathways to targeted communication, our platform ensures each patient receives the information and support they need, enhancing engagement and outcomes.

  2. Seamless Communication Channels: Our platform integrates real-time communication channels seamlessly, allowing for instant interaction between patients, caregivers, and healthcare providers. Whether it’s private messaging, teleconsultations, or notifications, Meplis ensures efficient and effective communication at every touchpoint.

  3. Robust Customization Options: We understand that every healthcare organization is unique. That’s why Meplis offers extensive customization options, allowing you to tailor the platform to your specific needs and workflows. From pathway builders to flexible tagging systems, Meplis empowers you to create a personalized and scalable patient engagement solution.

With Meplis, you get more than just a patient engagement software platform – you get a partner committed to driving positive patient outcomes and transforming healthcare delivery. Join us and experience the Meplis difference today.

How Meplis Enhances Patient Satisfaction and Treatment Adherence

The benefits of Patient Engagement systems encompass a transformative approach to the health system. By leveraging AI-driven personalized education, remote monitoring, and real-time communication, these solutions empower patients to actively participate in their care. This leads to improved treatment adherence, enhanced patient satisfaction, and ultimately, better healthcare outcomes. Additionally, healthcare providers benefit from increased efficiency, streamlined communication, and strengthened brand loyalty, creating a more holistic and patient-centric healthcare experience.

Unlike traditional patient engagement solution providers, Meplis offers a comprehensive suite of AI-driven tools tailored to individual patient needs. Our platform not only facilitates personalized education and remote monitoring but also integrates real-time communication channels seamlessly. This results in a highly engaged patient population, leading to improved treatment adherence, higher patient satisfaction to improve the patient experience, and better healthcare outcomes.  Furthermore, Meplis stands out with its flexible tagging system and embedded social networks, allowing for deeper customization and patient interaction compared to competitors.

Key Factors for Achieving Successful Patient Engagement

Know your Target Population

Understand the characteristics and needs of your target population, including frequency of condition, age demographics, digital knowledge, and competence.
Thoroughly analyze different dimensions of your target audience before defining your engagement solution.

Individual Engagement Dimensions

Recognize that every patient is unique and factors like demographics, socio-economic status, health literacy, and cultural background impact patient behavior.
Ensure your patient engagement solution is flexible and personalized to adapt to each individual's situation.

"Full" Minimum Viable Product (MVP)

Patient engagement solutions require a comprehensive set of tools and assets, including communication, education, personalization, support, and feedback mechanisms.
Start with a minimal form of all key elements in your MVP to ensure higher engagement and ROI.

Compliance and Policies

Prioritize security, compliance, and privacy requirements from the start of your patient engagement platform development.
Collaborate with compliance and security professionals to ensure adherence to regulations like GDPR and implement privacy rights execution mechanisms.

Patient Centricity

Place the patient at the center of their healthcare journey to drive engagement and outcomes.
Ensure feedback mechanisms are in place and providers act upon patient data to enhance engagement and data capture.

Stakeholder Value

Identify and onboard different stakeholders, including research organizations, providers, patients, family members, and medical societies.
Tailor your engagement efforts to generate value for each stakeholder group, increasing support and project success.

Simplify Access and Control with Flexible Management Options

Support a variety of access mechanisms including open/public portals, invite-only systems, or controlled access via signup forms and approvals. Automate invitations through rule-based systems and integrations with EHR systems or patient management systems.

Streamline Team Collaboration with Quick Role Configurations

Our role-based system allows administrators to define roles and user presets with different access rights to library resources, pathways, data, insights, invitations, and exports.

Deliver Personalized Learning Experiences with Structured Educational Content

Create structured educational pathways with quizzes and tests, automate content release based on participant actions or evaluations, and personalize educational experiences.

Share and Access Critical Health Information with Library and Filesharing

Upload files into library folders aligned with role-based access, configure individual folders for patients, and automate document access for health information sharing.

Offer Secure Teleconsultations and Easy Call Scheduling for Patients

Support teleconsultations and telemedicine services, activate features for specific patients or continuous availability, and ensure end-to-end encrypted calls for secure communication.

Keep Patients Engaged with Automated Mobile Push Notifications

Automatically send push notifications for new requirements, actions, appointment reminders, or messages to enhance digital patient engagement.

Leverage AI for Hyper-Personalized Patient Experiences and Interventions

Utilize AI to personalize patient interfaces based on various factors including medical conditions, preferences, languages, and behaviors. Activate predictive analytics for identifying fragile patients and interventions.

Enhance Patient Care with Advanced Support Systems and Monitoring Tools

Offer self-assessment systems, remote monitoring tools, and scheduling features to streamline consultations and improve efficiency.

Seamlessly Integrate with EHR Systems Using Interoperable Standards

Integrate seamlessly with electronic healthcare record systems and third-party applications using interoperable standards like HL7 FHIR. We also provide custom APIs and services for collaboration.

Improve Patient Outcomes with AI-Driven Smart Alarms and Predictive Analytics

Leverage AI for smart alarms detecting deviations from patient pathways and automating notifications to care teams for prompt actions.

10+ Years of Expertise in Digital Engagement for Healthcare Providers

While the features listed above provide a glimpse into what our Meplis Digital Patient Engagement Platform offers, they are just the beginning. Our platform’s capabilities have been honed through extensive experience working with global Pharma, Medtech, and large Provider organizations. We have successfully delivered engagement technologies for patients, patient collaboration systems, patient portals, and remote monitoring solutions across various therapeutic areas such as oncology, cardiovascular, urology, orthopedics, and more. This track record of success underscores our ability to tailor solutions to diverse healthcare needs, making us a trusted partner in achieving your patient engagement goals. 

Meplis has over 10 years of experience with digital engagement in healthcare for hospital/provider groups, societies, and industry. The core objectives of these initiatives have always been to support better patient outcomes, increase treatment adherence, facilitate care coordination, better manage chronic disease, or improve patient satisfaction.

Flexible SaaS Pricing for Scalable Patient Engagement Solutions

At Meplis, we believe in transparency and simplicity when it comes to pricing. Our dynamic pricing approach is designed to offer you cost predictability, scalability, and value-driven pricing, ensuring you get the most out of our platform while optimizing your investment. Here’s how our pricing model works:

  1. Monthly Active Users (MAUs) Quota: Our billing structure is based on MAUs, which are users actively engaging with your patient engagement solution each month. You start with a flexible MAU quota, such as 500 MAUs, and scale as per your needs.

  2. Dynamic Pricing: As your active user base grows, our pricing adapts with a sliding scale. This means the more active users you have, the lower the cost per MAU becomes, rewarding growth and engagement.

  3. Cost Predictability: With our annual planning and budgeting model, you can forecast and budget your patient support platform effectively, ensuring cost predictability and strategic alignment.

  4. Scalability: Whether you’re a small clinic or a large healthcare organization, our pricing scales with your requirements. Start small and expand seamlessly as your user base and engagement grow.

  5. Value-Driven Pricing: We prioritize delivering value to our clients. Our pricing model is designed to align with your success, focusing on delivering tangible outcomes and ROI for your organization.

By choosing Meplis, you not only get a cutting-edge patient engagement platform but also a pricing model that maximizes value, scalability, and cost-effectiveness for your healthcare initiatives.

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Patient Engagement Solutions 1
Patient Engagement Solutions - Services

Comprehensive Services to Ensure Seamless Patient Engagement Implementation

At Meplis, we understand that implementing a robust patient engagement solution requires more than just software—it requires comprehensive support, strategic planning, and ongoing collaboration. Our professional services are designed to guide you through every stage of your digital healthcare journey, ensuring seamless deployment and optimal performance. Here’s how we can assist you:

  1. Project Definition & Ideation: Collaborate with our experts to define project objectives, ideate innovative solutions, and create a roadmap for successful implementation.

  2. Configuration & Setup: Let us handle the configuration and setup of your Meplis platform, ensuring it aligns perfectly with your organization’s workflows and requirements.

  3. Deployment & Project Management: From deployment to ongoing project management, we oversee every aspect of implementation to ensure a smooth and efficient process.

  4. Custom Development & Integrations: Need custom features or integrations? Our development team can tailor the Meplis platform to meet your unique needs, integrating seamlessly with existing systems.

  5. Subcontracting & Agency Collaborations: We collaborate with subcontractors and agencies as needed, leveraging their expertise to enhance the functionality and reach of your patient engagement solution.

Our deployment packages may include full-time deployment managers or teams for seamless content implementation, support system setup, community engagement, and more.

Additionally, we can provide dedicated end-user Helpdesk managed by Clinical Nurses for responsive user support, regular meetings with your content creation agency to align strategies and objectives, periodic KPIs/ROI review meetings with your management team for performance assessment, quarterly management planning meetings for strategic refinement, and custom analytics and reports tailored to your organization’s needs.

This is just a glimpse of what our deployment packages can offer. We understand that every organization is unique, so we encourage you to negotiate a custom deployment pack that perfectly fits your Digital Patient Engagement system requirements.

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Frequently Asked Questions

What Are Patient Engagement Solutions and How Do They Improve Care?

We adopt the following definition for Patient Engagement:

"Patient engagement is defined as the desire and capability to actively choose to participate in care in a way uniquely appropriate to the individual, in cooperation with a healthcare provider or institution, for the purposes of maximizing outcomes or improving experiences of care."   1

"Patient engagement solutions" refers to digital platforms and strategies designed to actively involve patients in their healthcare journey. These solutions integrate tools like AI-driven personalized education, remote monitoring, real-time communication, and support communities. They aim to enhance patient satisfaction, treatment adherence, and overall outcomes while improving healthcare provider efficiency and brand loyalty.

What is we only want a couple of features for our Patient engagement solution?

A: You can enable/disable features from the admin interface or have Meplis do that for you at the initial setup. Our business model is based on monthly active users (MAUs). Price is not affected by the amount of features you use. 

I would like to add one or several specific extra features, can Meplis do this?

A: Yes, we can either add the features through a third-party integration or by custom development. Please reach out to us to discuss. 

How long does it take to launch a solution with Meplis Patient Engagement Platform?

A: After contracts are in place, a project launch can be extremely quick depending on your content, and support systems implementation needs. Technically we can launch within a day and mobile apps within 3 days. 

References:

1 Higgins T, Larson E, Schnall R. Unraveling the meaning of patient engagement: A concept analysis. Patient Educ Couns. 2017 Jan;100(1):30-36. doi: 10.1016/j.pec.2016.09.002. Epub 2016 Sep 3. PMID: 27665500.